Last Updated: 12 May 2026
At Reno Studio, accessible from renostudio.lk, we respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.
1. Information We Collect
We may collect the following information when you contact us, place an order, request a quotation, or use our services:
- Name
- Phone number
- WhatsApp number
- Email address
- Business name
- Business details
- Project requirements
- Images, logos, videos, text, and other files provided by you
- Payment details or payment confirmation screenshots
- Website usage information such as browser type, device type, and pages visited
2. How We Use Your Information
Reno Studio may use your information to:
- Communicate with you
- Provide quotations
- Process your orders
- Start and complete your project
- Deliver digital services
- Provide customer support
- Send updates related to your project
- Improve our website and services
- Maintain business records
- Promote our services, only where appropriate
3. Sharing Your Information
We do not sell your personal information to third parties.
We may share limited information only when necessary with trusted third-party services such as:
- Hosting providers
- Domain providers
- Payment service providers
- Advertising platforms
- Website tools or plugins
- Delivery or communication platforms
We may also share information if required by law, government request, legal process, or to protect our rights.
4. Payment Information
Reno Studio may collect payment confirmation details such as bank transfer screenshots, transaction references, or payment receipts.
We do not store full card details or sensitive banking passwords.
Payments may be processed through banks, payment gateways, or third-party services, and those services may have their own privacy policies.
5. Client Files and Project Materials
Any files provided by clients, such as logos, photos, videos, documents, product details, or business information, will be used only for the purpose of completing the requested service.
Reno Studio may store these files for project reference, future edits, backup, or support unless the client requests removal.
6. Portfolio and Marketing Use
Reno Studio may use completed designs, videos, websites, or project samples in our portfolio, website, social media pages, or promotional materials.
If you do not want your project to be displayed publicly, please inform us before the project starts.
7. Cookies and Tracking
Our website may use cookies or similar tracking technologies to improve user experience, analyze website traffic, and support marketing activities.
Cookies may help us understand how visitors use our website and improve our services.
You can disable cookies through your browser settings, but some website features may not work properly.
8. Third-Party Links
Our website may contain links to third-party websites, platforms, or services.
Reno Studio is not responsible for the privacy practices, content, or policies of third-party websites.
9. Data Security
We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure.
However, no online method of data transmission or storage is 100% secure, so we cannot guarantee absolute security.
10. Data Retention
We may keep your information for as long as needed to provide services, maintain business records, complete future edits, handle disputes, comply with legal requirements, or improve our services.
You may request us to delete your personal information, unless we are required to keep it for legal, accounting, or business purposes.
11. Your Rights
You may contact Reno Studio to:
- Request access to your personal information
- Correct inaccurate information
- Request deletion of your personal information
- Ask questions about how your information is used
- Withdraw consent where applicable
12. Children’s Privacy
Reno Studio does not knowingly collect personal information from children under the age of 13.
If we become aware that a child has provided personal information, we will take steps to remove it.
13. Changes to This Privacy Policy
Reno Studio may update this Privacy Policy from time to time.
Any changes will be posted on this page with the updated date.
By continuing to use our website or services, you agree to the latest version of this Privacy Policy.
14. Contact Us
For any questions about this Privacy Policy, please contact us:
Reno Studio
Website: renostudio.lk
Phone / WhatsApp: +94 75 650 2175
